Jetson Hoverboard Recall (2023) Due To Fire Risks & Two Deaths

Overview

On March 30, 2023, Jetson Electric Bikes LLC and the CPSC (Consumer Product Safety Commission) announced the recall of around 53,000 units of Jetson Rogue self-balancing scooters or hoverboards (42-volt) due to fire risks. Two deaths have been linked to these recalled products. (1)(2)

Read about toy-related deaths here.

Did Hoverboards Get Recalled?

Yes. Several hoverboards have been recalled, including one brand in 2023 (the Jetson Hoverboard recall) and others in previous years.

Read on to learn more about this Jetson hoverboard recall. We’ve covered the other hoverboard recalls in our article on recalled toys.

Jetson Hoverboard Recall 2023

Recall Details

According to the recall advisory issued by Jetson Electric Bikes LLC and the CPSC on March 30, 2023, the lithium-ion battery packs in the Jetson Rogue hoverboards or self-balancing scooters can overheat, posing a fire hazard. (1)(2)

A 42-volt Jetson Rogue was reported as the point of origin of a fire that hit a family home on April 1, 2022, in Hellertown, Pennsylvania. (1)(2)

The fire led to the death of the family’s two girls, 10 and 15 years old, while their parents were treated for smoke inhalation injuries. (1)(2)

Aside from these casualties, the CPSC detailed that there have also been multiple reports of these recalled hoverboards melting, sparking, or burning. A number of these reports allegedly involved flames. (1)(2)

What Jetson Hoverboards Are Being Recalled?

This voluntary recall involves the 42-volt version of the Jetson Rogue self-balancing scooters or hoverboards. (1)(2)

These self-balancing products have “Jetson” printed on the top of the footpads and one side of the body. (1)(2)

They also have two wheels and a black platform with light-up hubcaps available in the following colors: (1)(2)

Black
Blue
Pink
Purple
Red

The recalled units were produced from 2018 through 2019 and were sold at the following outlets: (1)(2)

Target stores and via target.com – from August 2018 through June 2019
Jetson at ridejetson.com – from January 2019 through November 2021

How Do I Check If My Jetson Hoverboard Is Recalled?

Locate the label on the bottom of your Jetson Rogue hoverboard. (1)(2)

The recalled units have a serial number and a UL certification label (Underwriters Laboratories, a standard for the quality and safety of electrical products). (1)(2)

These units also have a charge port located to the left of the power button and have three pins. According to Jetson, these affected hoverboards don’t have a barcode. (1)(2)

(Sample photo of the recalled units; source: ridejetson.com)

Your hoverboard isn’t included in this recall if (see images below): (1)(2)

There’s a barcode printed next to the serial number
Only one pin on the charge port
The pin is located to the right of the power button

(Sample photo of units not included in the recall; source: ridejetson.com)

What To Do With The Recalled Hoverboards?

Immediately stop using these recalled hoverboards. Contact Jetson to get a full refund. (1)(2)

According to Jetson, they’re also contacting all known purchasers directly. (1)(2)

How To Contact Jetson To Get A Refund Or Replacement

You can reach Jetson through these channels: (1)(2)

Hotline: 800-635-4815 from 10 AM to 6 PM ET, Monday through Friday
Recall site: ridejetson.com/rogue-recall
Main website: ridejetson.com (click on “SAFETY & RECALL” located at the top of the page)

Are These Recalled Jetson Hoverboards Still Safe To Use?

No. There have been reports of incidents and deaths involving this product. It’s best to stop using it, keep it out of your children’s reach, and process the refund. (1)(2)

FAQs

Are Jetson Hoverboards Reliable?

Jetson hoverboards, including the Jetson Rogue, and their components are UL certified for quality and safety. None of the other Jetson hoverboards are affected by this voluntary recall. (1)

Are Hoverboards Still A Fire Hazard?

Yes. This Jetson recall was issued due to a fire risk that led to two deaths. (1)(2)

Where Are Jetson Hoverboards Made?

According to the recall advisory, these hoverboards are made in China. (1)(2)

What Are Other Jetson Hoverboard Products?

Zone Hoverboard
Impact Hoverboard
Sphere Hoverboard
Magma All-Terrain Hoverboard
Mojo All-Terrain Hoverboard
Plasma X Lava Tech Hoverboard

Other Recent Baby Product Recalls & Safety Warnings

Stay informed with the latest news by signing up for our regular Motherhood Community recall alerts to ensure you never miss an important recall.

Check these comprehensive lists of product recalls by category:

Stroller recalls (2020 to 2023)
Recalled toys list (2020 to 2023)
Baby formula recall (2001 to 2022)
Baby food recall (2015 to 2022)
Pacifier recall (2019 to 2022)
Baby wipes recall (2014 to 2022)

Other individual product recalls:

Sakar’s Tony Hawk helmet recall (2023)
Kindred Bravely bamboo nursing hoodie recall (2023)
Cybex recall (2023)
Patagonia recall (2023)
Safety 1st recall (2023)
Maxi Cosi recall (2023)
Lancaster high chair recall (2023)
Fabuloso cleaning products recall (2023)
PJ Salvage pajamas (2023)
Target blanket recall (2022)
Crate & Barrel crib recall (2022)
Laundress recall (2022)
Bentex children’s clothing recall (2022)
Otteroo infant flotation ring safety warning (2022)
Green Sprouts sippy cup recall (2022)
Parent’s Choice wipes removal from shelves (2022)
Toddleroo cabinet latch recall (2022)
4moms Rockaroo recall (2022)
NUK glass bottle recall (2022)
BIBS bottle recall (2022)
Winter Water Factory baby clothes recall (2022)
Babyganics bubble bath product recall (2022)
Frigg pacifier recall (2022)
Maxi Cosi Pria 85 recall (2021)

Our Recommendations For Toys

Other Toy Recalls

Here’s a list of other recalled toys:

Rollerblade USA inline skates recall (2023)
Delta Children Swing Recall (2023)
Skip Hop Activity Center’s toy recall (2023)
Calico Critters recall (2023)
Kids Preferred Disney character figurines recall (2023)
HABA recall (2022)
Target toy recall (2022)
Kidoozie play tent recall (2022)
Monti Kids recall (2022)

References

(1) https://ridejetson.com/pages/rogue-recall

(2) https://www.cpsc.gov/Recalls/2023/Jetson-Electric-Bikes-Recalls-42-Volt-Rogue-Self-Balancing-Scooters-Hoverboards-Due-to-Fire-Hazard-Two-Deaths-Reported

Recall