Recall

UPPAbaby Recalls: Which Products Have Been Affected?

Updated on 13 September 2022 • 8 minute read

 

Overview

UPPAbaby All-Terrain RIDGE Jogging Strollers were recalled in September 2022 after the company received a report of a child’s fingertip accidentally being amputated by the stroller’s rear disc brake. (1)(2)

This wasn’t the first time that UPPAbaby products have been recalled. The brand has also had recall or safety alerts in previous years.

Read more about these recalls below.

 

UPPAbaby Recall 2022

UPPAbaby All-Terrain Ridge Stroller Recall Information

On September 01, 2022, UPPAbaby and the CPSC (U.S. Consumer Product Safety Commission) announced the recall of UPPAbaby All-Terrain RIDGE Jogging Strollers due to an amputation hazard. (1)(2)

The tip of a child’s finger was accidentally amputated by the rear disc brake. The kid wasn’t riding the stroller at the time. (2)

According to the recall advisory, the stroller’s rear disc brakes can cause laceration or amputation if a non-occupant child’s fingertip is caught in their openings while the stroller is in use. (2)(3)

The voluntary recall advisory was issued after the firm received one reported incident that resulted in this fingertip amputation.

Around 14,400 strollers imported by Monahan Products LLC, d/b/a UPPAbaby, of Rockland, Massachusetts, are included in this recall. (1)

The firm issued the following statement in the recall advisory: (1)

Our top priority at UPPAbaby is the safety of children. We conduct extensive testing to ensure UPPAbaby products meet all global industry and regulatory standards. Despite passing all tests and meeting all standards, UPPAbaby received one report about the all-terrain RIDGE stroller.

We take all product inquiries very seriously. Based on one consumer report to us, we believe the injury is likely due to consumer misuse. The RIDGE’s disc brakes have openings that can cause amputation or laceration if a non-occupant child’s fingertip gets caught in the openings while the stroller is in use.

 

How To Identify The Recalled UPPAbaby All-Terrain Ridge Strollers

This recall involves UPPAbaby all-terrain RIDGE jogging strollers. These products have the following: (1)

  • Disc hand brake system
  • Adjustable handlebar with a wrist strap
  • Extendable canopy with a zipper pocket and mesh window
  • The brand name “UPPAbaby” is printed on the front, while the product name “RIDGE” is printed on the side of the stroller frame.
  • Black frame and black tires
  • Fabric color options: charcoal (“JAKE”), white (“BRYCE”), or slate blue (“REGGIE”) 

 

(source: uppababy.com)

 

You can find the model number1401-RDG-US” printed on the left side of the stroller frame located above the rear wheel of the stroller. (1)

The serial numbers of the recalled products start with “1401RDGUS.” You can find the codes on the right side of the stroller frame above the stroller’s rear wheel. (1)

These strollers were sold for about $600 from October 2021 through August 2022 through the following: (1)

  • BuyBuyBaby
  • Pottery Barn Kids
  • Nordstrom
  • Neiman Marcus
  • Other children’s stores
  • Amazon.com
  • Specialty stores nationwide

 

What To Do If You Have Recalled UPPAbaby All-Terrain Ridge Strollers At Home

Immediately stop using these recalled strollers. Contact UPPAbaby to get your free replacement brake discs for both stroller wheels through the following channels:

  • Phone (toll-free): 844-823-3132 from Monday through Friday, 9 a.m. to 5 p.m. ET 
  • Email: [email protected]
  • Online: click on “Submit Info” at the bottom of www.uppababy.com/ridge/disc-brakes/ 
  • Click on “Click to read more” located next to the recall announcement on www.uppababy.com

 

Can Your Kids Still Use The Recalled UPPAbaby All-Terrain Ridge Strollers If These Look Alright?

According to the recall advisory, the disc brakes could cause injury to a non-occupant child whose fingers might get caught in the openings.

Although this could mean that the stroller is safe for the occupant child, who isn’t likely to get injured by these brakes, it’s still best to stop using the product until your free replacement brake discs are installed in the stroller.

 

UPPAbaby Recall 2021

UPPAbaby RumbleSeat Adapter Recall Information

On June 30, 2021, UPPAbaby adapters included with RumbleSeats (the second seat in UPPAbaby convertible strollers) were recalled because they could detach and pose a fall hazard to a child in the seat. (4)

Around 86,000 of the RumbleSeat accessory adapters, designed to attach the UPPAbaby RumbleSeat to the strollers, were included in this recall. (4)

These recalled adapters were included with the following RumbleSeat model numbers (located on the underside of the seat): (4)

  • 0252
  • 0917
  • 0918

 

UPPAbaby received 135 reports of incidents involving adapter detachments, including 77 incidents that resulted in scrapes, bumps, and broken noses. (4)

 

How To Identify Recalled UPPAbaby RumbleSeats

The recalled RumbleSeat accessories were produced between September 2014 and July 2019. These were sold in juvenile specialty stores for $180 to $200 from October 2014 through July 2019. (5)

To identify the recalled products:

  • Check if your adapter has a yellow tab. If it does, you’re ok.
  • Go to www.uppababy.com to confirm if your RumbleSeat accessory adapters are included in this recall. 
(source: uppababy.com)

 

What To Do If You Have The Recalled RumbleSeats At Home

Stop using the recalled RumbleSeat accessory. Fill out the form on UPPAbaby’s website (uppababy.com) to receive a free replacement adapter set.

You can also call 844-823-3132 (toll-free) from Monday through Friday, 9 a.m. to 5 p.m. ET.

 

Can Your Kids Still Use Recalled RumbleSeats If These Look Alright?

The main strollers are still safe to use while waiting for the replacement parts. However, don’t use the RumbleSeat accessories until you receive the replacement adapters.

 

UPPAbaby Recall 2020

UPPAbaby Knox Convertible Child Seat Recall Information

On July 2, 2021, the ODI (Office of Defects Investigation) of the NHTSA (National Highway Traffic Safety Administration) launched another investigation (action number PE21015) over the scope of the voluntary recall made on the 2020 UPPAbaby Knox Convertible Child Seat the previous year. (6)

No official recall announcement was issued by UPPAbaby or government agencies like the NHTSA and CPSC.

Instead, the NHTSA stated that they received manufacturer communication sent to 2020 UPPAbaby Knox owners. This letter alerted the customers that the seats can exhibit lateral movement when used in the rear-facing position, even with secured installation. (6)

The communication reportedly instructed the car seat owners to stop using these products immediately. (6)

According to the NHTSA’s statement, this communication told owners that if they continue to use the car seats, it will be at their own risk. (6)

Another letter was sent to the car seat owners, providing instructions on how to disable the seats from further use and how they can process the monetary refund for the seats. The car seat owners can also receive a $50 incentive for doing this. (6)

No fatalities have been reported.

In an earlier investigation (action number AQ21001) about the 2020 UPPAbaby Knox Convertible Child Seat launched on February 23, 2021, the NHTSA’s ODI explained that they received a public report about the defective restraint in April 2020. (6)

Their investigation showed that UPPAbaby claimed it didn’t have information to report about the issue. 

After receiving communication from UPPAbaby on October 30, 2020, with documentation about customer complaints they received about the Knox, the NHTSA reported: (6)

Upon review of the complaints, UPPAbaby may have failed to report injuries, foreign recalls, consumer complaints, and manufacturer communications under 49 U.S.C. § 30166 and 49 C.F.R. Part 579. 

To date, UPPAbaby either failed to report and/or untimely reported death or injury incidents, consumer complaints, manufacturer communications, and foreign recalls reports under 49 C.F.R. Part 579.

Both of these NHTSA investigations are ongoing as of publishing this article (September 6, 2022). (6)

 

How To Identify The Recalled UPPAbaby Knox Car Seats

The NHTSA received a report from UPPAbaby that as of late 12/18/2020, they’ve contacted 100% of the purchasers of the 1,808 Knox Convertible Child Seats they had produced. However, as many as 411 seats had not been returned yet. (6)

If you have UPPAbaby Knox Convertible Child Seats purchased in 2020, your product might be among those included in this recall.

 

What To Do If You Have These Recalled UPPAbaby Knox Car Seats At Home

Stop using the 2020 UPPAbaby Knox Car Seat and immediately call the company to confirm whether your product is among the recalled items:

  • Phone (toll-free): 844-823-3132 from Monday through Friday, 9 a.m. to 5 p.m. ET 
  • Email: [email protected]

 

UPPAbaby hasn’t issued an official Knox Car Seat recall announcement, so you can’t find more information about it on their website. (6)

Information about the recall investigation can be found on the NHTSA’s page instead. (6)

 

Can Your Kids Still Use The Recalled UPPAbaby Knox Car Seats If These Look Alright?

No. According to the NHTSA, UPPAbaby informed them and the verified purchasers that the car seats in question (some 2020 models only) could exhibit lateral movement even with secured installation. (6)

It can be dangerous to let your child use these defective car seats. 

The issue on the 2020 model has been fixed, and UPPAbaby continues to sell KNOX on its official website and through retailers. No further safety alerts have been reported.

 

UPPAbaby Recall 2015

2015 RumbleSeat, UPPAbaby 2015 CRUZ, & 2015 VISTA Stroller Recall Information

On July 23, 2015, the following UPPAbaby products were recalled due to possible choking risks: (7)

  • UPPAbaby 2015 CRUZ stroller
  • UPPAbaby 2015 VISTA stroller
  • UPPAbaby 2015 RumbleSeat

 

A child might bite off foam pieces from the bumper bars of these strollers and RumbleSeats, which can pose a choking hazard. (7)

UPPAbaby received 22 incident reports of kids biting off a foam piece from the bumper bar. Thankfully, no injuries have been reported. (7)

 

How To Identify The Recalled UPPAbaby Cruz, Vista, & RumbleSeats

This recall only included the following UPPAbaby products: 2015 RumbleSeat, 2015 CRUZ, and 2015 VISTA strollers. (7)

The CRUZ strollers have: (7)

  • Aluminum alloy gray or black frame
  • Black fabric toddler seat
  • Colored fabric sunshade canopy
  • Black basket under the seat
  • Brand name UPPAbaby and logo are on the side of the canopy
  • Model name “CRUZ” is printed in white on the handlebars

 

The affected 2015 CRUZ strollers have the model number “0181” and a serial number from the following list printed on the lower right frame of the stroller: (7)

  • CRZ0415018100001 through CRZ0415018100738
  • CRZ0415018100739 through CRZ0415018101284
  • CRZ0515018101285 through CRZ0515018101824
  • CRZ0714018100001 through CRZ0714018101441
  • CRZ0814018102464 through CRZ0814018102983
  • CRZ0814018100001 through CRZ0814018100521
  • CRZ0814018103764 through CRZ0814018104024
  • CRZ0814018103504 through CRZ0814018103763
  • CRZ0814018103244 through CRZ0814018103503
  • CRZ0914018104905 through CRZ0914018105353
  • CRZ0914018104617 through CRZ0914018104760
  • CRZ0914018104025 through CRZ0914018104184
  • CRZ0914018104185 through CRZ0914018104328
  • CRZ0914018104761 through CRZ0914018104904
  • CRZ0914018104329 through CRZ0914018104472
  • CRZ1014018106646 through CRZ1014018109347
  • CRZ1114018109348 through CRZ1114018112151
  • CRZ1114018114244 through CRZ1114018115495
  • CRZ1114018112242 through CRZ1114018114243
  • CRZ1214018115496 through CRZ1214018117465

 

The VISTA strollers have: (7)

  • Gray or black aluminum frames
  • Colored sunshade canopy
  • Black fabric basket
  • Brand name “UPPAbaby” printed across the bottom diagonal rail of the frame 
  • Model name “VISTA” is printed in white lettering on the stroller’s handlebars 

 

The affected VISTA strollers have the following serial numbers: (7)

  • VIS0315010103097 through VIS0315010103696
  • VIS0315010104435 through VIS0315010105310
  • VIS0315010106433 through VIS0315010107416
  • VIS0814010100001 through VIS0814010101261
  • VIS0814010100001 through VIS0814010100631
  • VIS0914010101894 through VIS0914010102525
  • VIS0914010102526 through VIS0914010103155
  • VIS0914010103156 through VIS0914010103785
  • VIS1014010103786 through VIS1014010104417
  • VIS1014010105048 through VIS1014010105677
  • VIS1014010104418 through VIS1014010105047
  • VIS1014010112494 through VIS1014010112973
  • VIS1014010111598 through VIS1014010111864
  • VIS1014010107220 through VIS1014010111063
  • VIS1014010111865 through VIS1014010112133
  • VIS1014010111064 through VIS1014010111330
  • VIS1014010112134 through VIS1014010112493
  • VIS1014010111331 through VIS1014010111597
  • VIS1014010105678 through VIS1014010107219
  • VIS1114010112974 through VIS1114010114205
  • VIS1114010114206 through VIS1114010121671
  • VIS1114010121672 through VIS1114010124381
  • VIS1114010124382 through VIS1214010127183
  • VIS1214010127184 through VIS1214010129685

 

The RumbleSeat is a separate seat that can be attached to the stroller frame. 

The affected RumbleSeats have a manufacture date from September 2014 through May 2015 stamped on the bottom of the seat. (7)

All these UPPAbaby products were sold from December 2014 through July 2015 through: (7)

  • BuyBuy Baby
  • Other juvenile product retailers nationwide
  • Online at Amazon.com

 

Around 71,000 units of these products were sold in the US and 8,000 in Canada. (7)

 

What To Do If You Have Recalled Cruz, Vista, & RumbleSeats At Home

Immediately stop using these recalled strollers and RumbleSeats.

Contact UPPAbaby to receive the free bumper bar cover (includes a warning label) through the following channels:

  • Phone (toll-free): (844) 540-8694 from Monday through Friday, 9 a.m. to 5 p.m. ET 
  • Email: [email protected]uppababy.com
  • Online: click on the “Safety Notice” link in the lower right-hand corner of UPPAbaby.com

 

Can Your Kids Still Use The Recalled UPPAbaby Cruz, Vista, & RumbleSeats If These Look Alright?

Yes, but only if they’re fully supervised to ensure they don’t bite off a piece of foam from the stroller’s bumper bar.

Be sure to attach the free bumper bar cover once you receive them from UPPAbaby.

 

UPPAbaby Recall 2011

UPPAbaby G-LITE and UPPAbaby G-LUXE Recall Information

UPPAbaby G-LITE and UPPAbaby G-LUXE umbrella strollers were recalled over a defective opening and closing mechanism found in the rear of the strollers. The faulty mechanism can cause the stroller to fold even while your child is still inside. (8)

Thankfully, there weren’t any injuries reported.

 

How To Identify The Recalled UPPAbaby G-LITE & G-LUXE Strollers

This recall only includes the following umbrella strollers: (8)

  • UPPAbaby G-LITE
  • UPPAbaby G-LUXE 

 

The recalled strollers have serial numbers beginning with the following codes: (8)

  • DAC
  • DB4
  • DB5

 

These strollers were sold between March 2011 and July 2011. (8)

 

What To Do If You Have Recalled UPPAbaby G-LITE & G-LUXE Strollers At Home

Affected customers were told to contact the UPPAbaby customer service team at 888-770-7138 to receive a replacement stroller. (8)

This recall is no longer active.

 

 

 

References

(1) https://uppababy.com/ridge/disc-brakes/

(2) https://fox59.com/news/strollers-recalled-after-childs-fingertip-amputated/

(3) https://www.abc4.com/news/national/strollers-recalled-after-childs-fingertip-amputated/amp/

(4) https://www.miamiherald.com/living/article252476618.html

(5) https://www.kiro7.com/news/trending/recall-alert-uppababy-recalls-86k-rumbleseat-adapters-amid-fall-hazard-injuries/W5WGGJFSY5ENXOUL3WBN6JTCYM/

(6) https://www.nhtsa.gov/car-seat/UPPABABY/OTHER/a__4118739#investigations

(7) https://www.prnewswire.com/news-releases/uppababy-recalls-strollers-and-rumbleseats-due-to-choking-hazard-300117949.html

(8) https://consumerinforeport.com/archives/707

 

 

 

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