My best friend Kim is pregnant as well and we’ve been going to all of our appointments together. Unfortunately we’ve both experienced some pretty bad customer service at the birth center where we started our prenatal care. So today Husband and Kim and I went to tour the Inspiration Family Birth Center in Winter Park.

Granted, it’s not quite as pretty as the previous birth center but that’s not what’s important. Unlike the old place, every single member of the staff at Inspiration is extremely friendly and helpful. Even when they’re busy, they don’t suddenly give off the impression that the people around them are inconveniences. Between an hour long phone call last week and the tour today, they went out of their way to spend a LOT of time with our group and answer an endless stream of questions.

By the end of the tour, we all decided to switch birth centers. Fingers crossed that this experience will be better than the last!

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